Bukit Merah Jobs Customer And Marketing Support Position at SMF Centre for Corporate Learning Pte. Ltd.

Image SMF Centre for Corporate Learning Pte. Ltd.
  • Job vacancies posted on: 10 months ago

Our company, SMF Centre for Corporate Learning Pte. Ltd. are currently hiring for interested candidates to join and to be a part of our company as customer and marketing support with a full time work system, which domiciled in Bukit Merah and surrounding areas. As a professiona company, the minimum criteria we need for candidates interested is Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree which experienced in Sales/Marketing & Marketing/Business Dev.

Candidates who uphold honesty and discipline are a must for our company.

The competitive net salary we can offer is start from SGD 2.000 to a maximum of SGD 5.700, depending on the capability of the candidate and can be discussed with the HRD of our company.

Job Info

Company SMF Centre for Corporate Learning Pte. Ltd.
Position Customer And Marketing Support
Region Bukit Merah
Career Level Junior Executive
Work Experience 3 years
Qualification Advanced/Higher/Graduate Diploma, Bachelor's Degree, Diploma, Post Graduate Diploma, Professional Degree
Type of Work Full-Time
Specialization Required Marketing/Business Dev, Sales/Marketing
Minimum Salary SGD 2.000
Maximum Salary SGD 5.700

Job Role Description:

Customer Support executes processing and fulfillment tasks, and analyses customers’ needs to improve customer relationships and experience. He/She implements business process improvement solutions to ensure customer support operations are effective. He/She responds to customers’ requests and queries in a timely and effective manner. He/She is to carry out marketing campaigns and digital marketing activities in a customer-driven and service-oriented environment. He/She is a communicative, attentive and patient team player who can address customers’ issues effectively and achieve customer satisfaction.

Key Responsibilities:

Customer Support:

  • Address customers’ requests and queries
  • Provide feedback on how to improve processes
  • Administer the submission of government grants/claims
  • Ensure payments received before the commencement of courses/workshops
  • Handle, assign and ensure the quality of trainers

Marketing Support:

  • Plan, develop and execute marketing strategies to increase lead generation
  • Organise and oversee the execution of events & promotional activities, programme launches
  • Execute, maintain and optimise performance of various projects including websites, social media
  • To undertake any ad hoc duties assigned by Management

Office/Company Address

Country Singapore
Region Bukit Merah
Map Google Map

Benefit

  • Opportunities for personal growth and development
  • Corporate Social Responsibility
  • Benefits & Perks For Employees

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Company Description

SMF Centre for Corporate Learning, an associate business unit of the Singapore Manufacturing Federation, is more than a Training Partner.

At SMF CCL, we believe that the most important asset of any organisation is its people. We take pride in providing productivity improvement, manufacturing-related, thought-leadership and personal development programmes, empowering people with the knowledge needed to perform at their optimum. This in turn translates to greater competitiveness for the organisation.

Through our continued efforts at responding to global business needs, as well as through our dedication to our corporate clients and individual learners, SMF CCL strives to be the preferred corporate training and development centre.

The Singapore Manufacturing Federation (SMF) is the largest national organisation representing the interests of manufacturing and manufacturing-related industries since 1932.

Today, the SMF is a forefront trade federation serving the manufacturing community by driving digitalisation, innovation-led productivity, business transformation and internationalisation towards enhancing the competitiveness of its member companies.

Currently, the SMF has about 5,00 corporate members, consisting of SMEs, MNCs and Affiliate Members. Corporate members are categorised into 10 Industry Groups and supported by its Associated Servicesto address each industry’s unique and specific needs and interests.

The SMF collaborates with local and overseas government agencies, industry partners and enterprises to provide key services such as representation of members’ views at formal dialogues with the authorities; increasing business opportunities through local and international trade fairs and missions; building capabilities through conferences, seminars, workshops and other industry-specific programmes; and transforming businesses with business model innovation.

We are guided by our CORE VALUES :

Service Excellence,Teamwork,Accountability, Respect(STAR)

Company Info

  • Industry: Education
  • Registration No.: 201014268Z
  • Company Size: 1 - 50 Employees
  • Benefits & Others: Dental, Miscellaneous allowance, Medical, Sports (e.g. Gym), Business (e.g. Shirts), Insurance, Gym facility, Recreation Activities, , 9am to 6pm (Mondays to Fridays)
This vacancy is suitable for those of you who live in the following areas: Bukit Merah