Newton Jobs Customer Service / Call Center Officer [up $3500 / Aws+vb] Position at MTC Consulting Pte. Ltd.

Image MTC Consulting Pte. Ltd.
  • Job vacancies posted on: 7 months ago

We are hiring! To candidates with Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree which prioritizing honesty and discipline and experienced in the field of Services & Customer Service, we MTC Consulting Pte. Ltd., are looking for candidates who are interested to join us and fill the position as customer service / call center officer [up $3500 / aws+vb] and dedicated to work in full time which domiciled in Newton and surrounding areas.

We offer a competitive monthly base salary from SGD 2.500 - SGD 3.500.

Due to prioritize professionalism in the work environment, the salary can be adjusted upon compromise with our company's HRD according to the capabilities of the candidate.

Job Info

Company MTC Consulting Pte. Ltd.
Position Customer Service / Call Center Officer [up $3500 / Aws+vb]
Region Newton
Career Level Junior Executive
Work Experience 1 year
Qualification Advanced/Higher/Graduate Diploma, Bachelor's Degree, Diploma, Post Graduate Diploma, Professional Certificate/NiTEC, Professional Degree
Type of Work Full-Time
Specialization Required Customer Service, Services
Minimum Salary SGD 2.500
Maximum Salary SGD 3.500

Details:

  • Monday to Friday 8.30am to 5.30pm
  • 3 days night shift per month (10pm to 2am), on WFH basis
  • AWS, VB
  • Walking distance from Newton MRT

Job Responsibilities:

  • Provide quality support for incoming inquiries via calls, email, and live chat.
  • Manage escalations, complaints, and feedback received.
  • Support night desk duties on a rotational basis
  • Take ownership of client issues and follow through to resolution.
  • Giving suggestions on improving individual and team performance and process
  • Other ad hoc duties assigned

Requirements

  • Minimum 1 year of working experience in a Call Centre or service-related role.
  • Excellent written and communication skills.

We regret to inform you that only shortlisted candidates will be notified.

EA License No: 15C7752

EA Reg. No: R2199761 | Liow Yan Ping (Serynn)

Office/Company Address

Country Singapore
Region Central Region
City Newton
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

MTC Consultingis a Recruitment and HR consulting firm that serves leading businesses and organizations across various industries. We provide total recruitment and staffing solutions, offering comprehensive scope of human resource services that include:

  • Executive/Specialist Search

  • Permanent Placement

  • Contract Placement

  • Bulk/Mass Hiring Projects

  • Work Pass/Payroll Services

We recruit Professionals, Managers, Executives(PMEs), skilled, semi-skilled as well as blue collars workers across a diverse range of industries.

At MTC, everything we do is guided by our values – an unwavering commitment to always do the right things for our clients, our candidates and our people.

Company Info

This vacancy is suitable for those of you who live in the following areas: Central Region