Hougang Jobs Customer Service Coordinator Position at Times Distribution Pte Ltd

Image Times Distribution Pte Ltd
  • Job vacancies posted on: 12 months ago

We are currently looking for adequate candidates to fill the position of Customer Service Coordinator. For candidates who reside in Hougang and its surrounding areas, we are looking forward to hearing from you to join our team at Times Distribution Pte Ltd and willing to work in our office under full time working hours system.

We have specific requirements for each of our employees as well as potential workers because we are a professional and knowledgeable business in the field we work in. We look forward to hearing from you soon if you have expertise in the fields of Services & Customer Service with a minimum Bachelor's Degree, Post Graduate Diploma & Professional Degree.

We can give you a fairly competitive salary in the amount of SGD 2.500 - SGD 3.500 on average. It also can be modified based on the credibility and experience you can provide for our business in accordance with our company HRD agreement.

Job Info

Company Times Distribution Pte Ltd
Position Customer Service Coordinator
Region Hougang
Career Level Junior Executive
Work Experience 1 year
Qualification Bachelor's Degree, Post Graduate Diploma, Professional Degree
Type of Work Full-Time
Specialization Required Customer Service, Services
Minimum Salary SGD 2.500
Maximum Salary SGD 3.500
  • Deals directly with customers via telephone and email.
  • Respond to customer enquiries and process orders/returns promptly.
  • Assist the manager to resolve product or service issues by clarifying the customer’s complaint; determining the cause of the problem; expediting correction or adjustment; following up to ensure resolution.
  • Record discrepancies accurately.
  • Keep records of customer interactions and transactions.
  • Ensure customer records are updated in the system.
  • Communicate and coordinate with internal departments.
  • Assist in credit issues and cheque collections.

Office/Company Address

Country Singapore
Region North-East Region
City Hougang
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Times Distribution is the leading trade book distributor in Singapore, Malaysia and Brunei. At the heart of what we do, we believe that books can shape the world and change lives. New perspectives, big ideas, genius concepts—books provoke us and engage us as citizens of the world.

They give voice to the unheard and express feelings that we sometimes are not able to articulate. Our work is to help readers in Malaysia,Singapore and Brunei to get books as easily and efficiently as possible, by providing a valuable bridge between publishers and distribution points such as bookstores, libraries, e-commerce businesses and institutions across the regions we operate If you join us, you will be welcomed into a team of individuals eager to place to bring our passion for books to readers everywhere!

Company Info

  • Industry: Printing / Publishing
  • Registration No.: 201314219W
  • Company Size: 1 - 50 Employees
  • Average Processing Time: 16 days
  • Benefits & Others: Dental, Medical, Vision, Regular hours, Mondays - Fridays, Business (e.g. Shirts)
This vacancy is suitable for those of you who live in the following areas: North-East Region