Bishan Jobs Customer Service Executive Position at GLOBALTIX PTE LTD

Image GLOBALTIX PTE LTD
  • Job vacancies posted on: 12 months ago

We are open recruitment and happily inform you that we are looking for candidates to fill the position of Customer Service Executive in our company, GLOBALTIX PTE LTD. For candidates who reside in Bishan and its neighboring regions, we are looking for you to be a part of us and work in our company office, and able to labor under a full time system.

We have specific requirements for each of our employees as well as potential workers, because we are a professional and knowledgeable business in the field we work in. We are interested in hearing from you as soon as possible if you have expertise in the fields Admin/Human Resources & Human Resources and possess a Not Specified or higher.

We offer you a fairly competitive salary that can be adjusted depending on the credibility you can contribute to our company. It typically ranges from SGD 2.000 - SGD 5.700 and likely to change at any time. This salary negotiation must be agreed based on our company's HRD agreement.

Job Info

Company GLOBALTIX PTE LTD
Position Customer Service Executive
Region Bishan
Career Level Not Specified
Work Experience -
Qualification Not Specified
Type of Work Full-Time
Specialization Required Admin/Human Resources, Human Resources
Minimum Salary SGD 2.000
Maximum Salary SGD 5.700

Responsibilities

  • Manage incoming calls, guest enquiries from multiple channels eg from Email, Facebook, chats etc.
  • Address any questions or issues that guest may have in regards to company products or services promptly
  • Follow up on customer outstanding enquiries
  • Support day-to-day operations
  • Support Company’s ongoing projects
  • Potentially may include onsite support at dedicated location
  • Any others ad-hoc tasks as assigned by the manager in-charge

Requirements:

  • Candidate must possess at least Higher Secondary/Professional Certificate/Nitec
  • Excellent customer service and communication skills in English and Mandarin (to liaise with Chinese speaking individual)
  • Willing to work on shift duties including weekends and public holiday

Working Hours

Shift/Roster: 5 days work, between Monday to Sunday (including Weekends and PH)

9 am to 6 pm

Office/Company Address

Country Singapore
Region Central Region
City Bishan
Address 11 Bishan Street 21, GlobalTix, Singapore 573943
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

GlobalTix is a comprehensive technology solutions provider to the travel trade. Today, it is the one of the largest B2B marketplace for tours and activities in Asia, linking over 2,00 partners with more than 80,00 products from 120 cities.

GlobalTix’s cloud-based and platform agnostic e-ticket distribution platform serves to connect tourist attractions and niche services with online and offline travel agents across the globe. Its integrated solution supports attraction owners’ online sales, empowering them to meet end consumers’needs via real-time bookings and the convenience of a single, all-in-one paperless ticket.

GlobalTix solution won the Best Business Innovation Award by Singapore Tourism Board. With a passionate team, we were rewarded with the 8th fastest growing companies in Singapore in 2020 and ranked 34 in Asia-Pacific.

The company, which was launched in 2014, has offices in Singapore, Malaysia, Thailand, Indonesia and Philippines. It handles more than S$150 million worth of transactions on its platform annually. GlobalTix works with customers such as Singapore Airlines, Wildlife Reserves Singapore, Nerf Action Xperience, National Gallery Singapore, Kidzania Thailand, Escape Theme Park in Malaysia, Viator and TripAdvisor, among others.

Company Info

  • Industry: Travel / Tourism
  • Registration No.: 201308999H
  • Company Size: 1 - 50 Employees
  • Average Processing Time: 13 days
  • Benefits & Others: Regular hours, Mondays - Fridays, Smart Casual
This vacancy is suitable for those of you who live in the following areas: Central Region