Geylang Jobs It Service Centre Executive (east) (singaporeans Only) Position at iTaz Pte Ltd
- Job vacancies posted on: 10 months ago
Our company, iTaz Pte Ltd are currently hiring for interested candidates to join and to be a part of our company as it service centre executive (east) (singaporeans only) with a full time work system, which domiciled in Geylang and surrounding areas. As a professiona company, the minimum criteria we need for candidates interested is Not Specified which experienced in Services & Tech & Helpdesk Support.
Candidates who uphold honesty and discipline are a must for our company.
The competitive net salary we can offer is start from SGD 2.000 to a maximum of SGD 5.700, depending on the capability of the candidate and can be discussed with the HRD of our company.
|iTaz Pte Ltd
|It Service Centre Executive (east) (singaporeans Only)
|Type of Work
|Services, Tech & Helpdesk Support
- Assist in handling both inbound and outbound calls for the IT Helpdesk
- Perform 1st level diagnostics with the user on phone to determine fault
- Ensure a high quality of customer service is provided to customers
- Ensure proper closure of all calls
- Perform investigation on feedback received
- Check on the service contract and warranty status of faulty serial
- Manage spare parts rotation and assign parts to on-site engineers
- Order & track parts from vendors and suppliers
- Prepare quotations and follow-up with clients on acceptance
- Resolve complaints/feedback and escalate to various levels and functional groups
- Check warranty status & manage the ordering of replacement parts
- Provide general administrative support where applicable
- Perform in-house repairs and testing of equipment
- Only Singaporeans may apply
- Min GCE ‘N’ Levels and above
- Must have basic PC, notebook & Windows OS troubleshooting skills
- Able to communicate in a clear manner
- Proficient in Microsoft Word and Excel
- Able to handle calls with professionalism and patience
- Experience working in an IT Service Centre will be an added advantage
Summary of role requirements:
- Looking for candidates available to work on weekdays
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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iTaz is a premier information technology solutions and service provider company.
Our group of creative and passionate engineers specialize in personalized IT Support for Business and Enterprise. We assist clients to streamline operational processes for improved workflow and productivity.
We are looking for dynamic individuals tojoin us as:
- Industry: Consulting (IT, Science, Engineering & Technical)
- Registration No.: 200910394K
- Company Size: 1 - 50 Employees
- Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Regular hours, Mondays - Fridays, Casual (e.g. T-shirts)