Novena Jobs Survey Experience Officer (establishment) Position at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)

Image PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)
  • Job vacancies posted on: 12 months ago

We are hiring! Our company is merrily looking for a candidate to fill the position of Survey Experience Officer (Establishment). For those of you who live in Novena and its surrounding areas, we need you to then join our company office, PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd), and able to under a contract working hours.

As a professional business with expertise in the field we serve, we have specific standards for each candidates interested to join our company. If you have experience in the field of Services & Customer Service with at least Not Specified, professional, honest, and disciplined, we will enthusiastically hearing from you to join our company.

We offer you the salary rates ranging from SGD 3.000 - SGD 3.200. The provision pertaining to the average starting initial salary we offer may change if you meet or even beyond the minimum requirement we are looking for in accordance with our company HRD agreement.

Job Info

Company PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)
Position Survey Experience Officer (establishment)
Region Novena
Career Level Non-Executive
Work Experience 1 year
Qualification Not Specified
Type of Work Contract
Specialization Required Customer Service, Services
Minimum Salary SGD 3.000
Maximum Salary SGD 3.200

Responsibilities:

  • Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
  • Reach out to the respondent from selected establishment to participate and in digital survey data transmission
  • Understand of the surveys and Singapore standards by successful completion of the training provided
  • Explain survey objectives and procedures to respondent on the confidential database to be extracted
  • Establish and maintain relationship with respondents throughout the project period
  • Interpret survey questions to help respondents’ comprehension
  • Compile, record, input results and data from interview surveys into the system
  • Conduct verification to ensure completeness and accuracy of data collected
  • Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
  • Ensure that the given KPI are being met based on the project timeline
  • Identify and report problems in obtaining valid data

Job Requirements:

  • Strong phone and verbal communication skills along with active listening
  • Experience with Key Performance Indicators (KPIs) preferred
  • Willing and able to persuade respondents to participate in surveys
  • Excellent customer service skills – Focus on quality and customer service
  • Exceptional listening and analytical skills
  • Excellent interpersonal skills
  • Excellent problem solving and negotiation skills
  • Able to work in high pressure, stressful situations
  • Solid time management skills
  • Proficient in Microsoft Office
  • Team player
  • Selected candidates are required to complete the training course and passed the tests based on the given criteria
  • Only Singaporean may apply

Interested candidate who wish to apply for the advertised position, please email us an updated copy of your resume.

EA License No.: 01C4394

EA Reg. ID: R1770602 Teng Min Yee

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at ww.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Office/Company Address

Country Singapore
Region Central Region
City Novena
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients.

Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd.

Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam.

Our deep market understanding and industry expertise, honed over four decades of operations in Singapore, gives us an edge in driving business change and empowering your organisation to overcome future HR challenges. We combine our expertise with genuine human insights to provide strategic solutions for your HR needs. Our team will partner with you to enhance your HR practices, so you can confidently achieve more.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluatingsuitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at ww.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Please visit ww.persolkelly.com.sg for a copy of our Privacy Policy.

For more information, please visit ww.persolkelly.com.sg

Company Info

This vacancy is suitable for those of you who live in the following areas: Central Region

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